Monday, 16 August 2010 was Ocean Basket's 15th birthday. To celebrate
it, they decided to sell their signature dish, "feesh & chips", at the same
price it was in 1995 when Ocean Basket first opened its doors. For only
R9.99 customers could once again enjoy a generous portion of fish and
chips and on this special day 76 000 consumers made use of the
once-in-a-lifetime offer.
Joe Public produced one television ad and one newspaper ad which were
flighted one day before the promotion. Says Nikki Gibbons, Media Planner
at Joe Public, "The strategy was to achieve high impact and therefore we
focussed all the media spend on one day only. The TV ad was flighted 80
times on Sunday and the newspaper ad ran in the Sunday Times."
This simple media strategy, a great offer and a typically tongue in
cheek creative execution, all played their respective part in achieving
success for the brand. Every one of Ocean Basket's 133 outlets were packed to
full capacity from 11am that morning until after 9pm at night. Not a
single empty seat could be found and, armed with R10 notes and healthy
appetites, people queued around the block for a table at their local Ocean
Basket restaurant.
According to Brendan Mc Ghee, one of the outlets was so busy that
customers spilled over to the restaurants next door. "They sat around our
competitors' tables while our waiters served them plates of R9.99 Ocean
Basket feesh & chips. Our neighbours got some value from this by serving our
customers drinks," says Brendan.
Melissa Kelly, Account Director at Joe Public, mentions that the
campaign also managed to create a buzz on social networks. "Both Twitter and
Facebook saw consumers spreading the word about this unbelievable deal -
some people even tweeted that they had gone to three different Ocean Basket
stores for breakfast, lunch and dinner."
"The celebration was a great success, bringing back a sense of
excitement and adventure to Ocean Basket. It was also a fantastic way of thanking
our customers for all their support," says Manny Nichas, the CEO of
Ocean Basket. "Here's to 100 more years of South Africa's favourite seafood."
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